INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What methods of payment do you accept?

We accept multiple methods of payment via payfast or yoco. Credit/Debit Card , Mastercard, Mobi-credit, snapscan etc.

What if I need to modify my order?

If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.

How do I cancel my order?

If your order has not yet been shipped between our vendors then you may cancel it by contacting us via email or Live chat.

Do you provide tracking information?

Yes, tracking numbers are usually available within 24-48hours or sent via email once your order ships. If you haven’t received tracking info within 5-7 working days, then please contact us.

I ordered multiple items but only received one. Where is the rest of my order?

We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.

Contact via Whatsapp

Whatsapp Phone +27672641999

Direct Link: web.whatsapp.com/

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